Natural works with what seldom or never is being taught, what one usually has to acquire through experience. For example, how to handle the unexpressed. What you do when the unexpected occurs. How you manage emotional meetings. Briefly, how to reach the trust, inspiration and confidence in each other that makes us...

• Cooperate successfully as a winning team 
• Implement necessary changes in a positive way together
• Master difficult situations like downsizing or unexpected events
• Manage unexpected reactions and people in personal crises
• Manage conflict solving between persons or groups

This is something that affects most people, organizations and companies regardless of position. Some more than others, but you can be sure that unexpected events do occur and changes will come sooner or later.

Then you´ll have to be a good support.

Treatment, Leadership & Inspiration is a 2-days course giving you a natural approach to difficult situations. The program aims to emphasize the importance of your own resources in work of change and focuses on cooperation and knowledge about conflict management.  The first day is about basic information relating to treatment, crisis/conflict management, limitation problems and energy thiefs at meetings. The next day is a deepening with practical moments and workshops based on your own work situation. 

The program is primarily for human resource managers, but also for those who often meet people in crises like social workers or unemployment agencies.

You´ll get...

• Perspectives and tools to use at emotional meetings
• Firm advices for use in basic crisis and how to recognize the signals
• An opportunity to (groupwise) analyse and discuss strategies within conflict management and crisis talks

Outcomes

• Tools & tips for use in emotional meetings and after upsetting situations
• Structure and knowledge about basic crisis theory and signals
• Ability to set up limits without feeling guilty
• To illustrate the link between emotions, thoughts and the body´s reaction to those
• Knowledge about how emotions and thoughts are projected in conflicts
• Understand when it´s time to get external help

The course has many target groups why it may be designed and adjusted in a dialogue with the client.

Course leaders: Björn Ogeus och Curt Landin  (read more under consultants)

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